Privacy Policy

1. Introduction

At Karamelinaya Grudinka ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website karamelinaya-grudinka.com (the "Website") or engage with our business coaching services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website (such as contact or newsletter subscription forms)
• Correspond with us by phone, email, or other means
• Engage our coaching services
• Sign up for our newsletter
• Participate in surveys or feedback requests

This information may include:

• Contact details (name, email address, phone number, business address)
• Professional information (job title, company name, industry)
• Payment information (for clients using our services)
• Communication preferences

2.2 Automatically Collected Information

When you visit our Website, our servers may automatically log standard data provided by your web browser. This may include:

• Your computer's IP address
• Browser type and version
• Pages you visit and time spent on those pages
• Date and time of your visit
• Referral source
• Other technical information about your device

We may also collect data about your use of our Website through cookies and similar technologies. Please see our Cookie Policy for more information.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services
• Improve, personalize, and expand our Website and services
• Understand and analyze how you use our Website
• Develop new products, services, features, and functionality
• Communicate with you directly or through one of our partners, including for customer service, providing updates and other information relating to the Website, and for marketing and promotional purposes
• Process your transactions and manage your account
• Find and prevent fraud
• For compliance with legal obligations

4. Legal Basis for Processing (for users in the European Economic Area)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the specific information concerned and the context in which we collect it.

We normally collect personal information from you only:

• When we need the personal information to perform a contract with you (e.g., to deliver the coaching services you have requested)
• When the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms
• When we have your consent to do so
• When we have a legal obligation to collect personal information from you

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

5. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

8. Your Data Protection Rights

You have the following data protection rights:

• Access: You can request copies of your personal information that we hold.
• Rectification: You can ask us to correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You can ask us to erase your personal information in certain circumstances.
• Restriction of processing: You can ask us to restrict the processing of your personal information in certain circumstances.
• Object to processing: You have the right to object to our processing of your personal data in certain circumstances.
• Data portability: You can ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Please note that we may ask you to verify your identity before responding to such requests, and we may not be able to comply with your request in all circumstances.

9. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification. The date the Privacy Policy was last revised is identified at the top of the page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: [email protected]
• By phone: +1 (514) 555-6789
• By mail: 1250 René-Lévesque Blvd W, Suite 2200, Montreal, QC H3B 4W8, Canada